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HOW TO TAKE BIGGER, BOLDER PRODUCT BETS — LESSONS FROM SLACK’S CHIEF PRODUCT OFFICER

review.firstround.com16 min read

Summary from the TLDR Web Dev newsletter

Slack’s CPO shares his hot take on two popular pieces of product strategy: experimentation and quality decision-making. In this article, he walks through the three-step process he uses to operationalize quality decision-making, which boils down to sharing context, building trust, and factoring in risk.