HOW TO AVOID MISUNDERSTANDINGS IN THE DESIGN PROCESS

Summary from the TLDR Design newsletter

Confusion is one of many results of misunderstandings. Misunderstandings erode team trust, separate team members, and produce waste. Often, they are based on inaccurate assumptions and unrealistic expectations. This one-pager with ten sections will help you avoid misunderstandings and gain a better understanding of the design problem at hand, clarify the design process, and highlight overlooked critical aspects.